Contact information

Last updated: October 6, 2026

For product questions, order help, delivery updates, returns or refunds, please contact Storage box using the details below.

Customer support

Email: tank666888@outlook.com
Telephone: +86 156 3738 5000
Website: neststoragebox.com
Online contact form: Contact us

Email is our preferred support channel. We aim to reply within 2 business days; weekends and public holidays may affect response times. For an order enquiry, include your order number and the email address used at checkout. For a delivery enquiry, include the tracking number if available. Do not send passwords or complete payment-card details.

Business information

Legal business name: 新乡市源旭商贸有限公司
Trading name: Storage box

Room 104, Building 1, Shangcheng Jiayuan
Huixian City, Xinxiang, Henan 453600
China
河南省新乡市辉县市尚成家园1幢104号，453600，中国

Returns and refunds

Please email us before posting a return so we can provide instructions and match it to your order. Our Refund Policy contains the confirmed return address, the 30-day voluntary return offer, postage responsibilities and refund timing.

Privacy requests and complaints

For questions about personal information or to exercise a privacy right, email us with the subject “Privacy request”. See our Privacy Policy for details. For a complaint, include the relevant order number and a description of the issue so we can investigate and respond.